It is no understatement to say that the Road Passenger Transport Operator is engaged in a highly competitive industry. With car ownership increasing dramatically over the last 10 years, more passenger journeys are made annually in private cars and taxis than in buses or coaches.
The largest passenger fleets being government owned and operated the market is still regulated and monopolies still exist. The future will encompass some form of de-regulation, and environmental strategies will encourage more use of public transport. The road transport operator must prepare and be ready to meet these future challenges. To compete effectively and indeed achieve growth in your road passenger transport business requires that you operate a highly efficient, customer focused business.
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